Hire Desk Controller – £27,000 - £32,000 + Bonus + Career Progression – Based near Soham
Join a well-established, multi-depot plant and tool hire company in a fast-paced, customer-focused environment. Excellent salary, bonus scheme, and career progression opportunities!
Benefits of the Hire Desk Controller:
- Salary: £27,000 - £32,000 per year
- Performance-based bonus scheme
- 30 days holiday (including bank holidays), increasing to 33 days with service
- Career progression opportunities
- Company pension
- Employee discount
Your Role as a Hire Desk Controller:
As a Hire Desk Controller, you will oversee the smooth operation of a busy hire desk, ensuring outstanding customer service, efficient coordination of hires, and maximising revenue opportunities. Your key responsibilities will include:
- Handling telephone, email, and face-to-face enquiries, ensuring prompt and efficient service.
- Processing hire contracts, sales orders, purchase orders, and stock transfers accurately.
- Liaising with the workshop team to ensure the availability of hire equipment.
- Coordinating drivers and deliveries to ensure timely drop-offs and collections.
- Meeting key performance indicators such as revenue growth, lead generation, and customer satisfaction.
- Ensuring all administration is completed efficiently and company procedures are followed.
To be successful in this role, you may have worked as a:
Hire Desk Controller | Hire Desk Coordinator | Rental Manager | Plant Hire Manager | Sales Coordinator | Senior Hire Desk Administrator | Depot Manager | Service Coordinator | Hire Manager | Hire Administrator
APPLY NOW or contact Dario on 01933667228 to find out more on this Hire Desk Controller role!