A hire controller is a key role in the construction equipment hire industry. Their primary responsibility is to manage the rental of equipment, machinery, and tools to customers, ensuring that the right equipment is available for the customer's needs at the right time and at the right price.
Some specific tasks of a hire controller in the construction equipment hire industry may include:
Receiving and processing customer enquiries and orders for equipment rentals, both over the phone and in-person.
Coordinating with other departments, such as operations and transport, to ensure that equipment is available for customers when and where it is needed.
Scheduling deliveries and collections of equipment, taking into account the customer's requirements and the availability of resources.
Negotiating rental rates with customers and ensuring that the company's pricing policies are followed.
Managing equipment availability and utilization, making sure that equipment is not overbooked or underutilized.
Ensuring that all equipment is properly maintained and serviced, and coordinating repairs as needed.
Maintaining accurate records of all equipment rentals, including billing and invoicing.
A hire controller needs to have strong communication and organizational skills, as well as a good understanding of the equipment and machinery used in the construction industry. They must be able to work under pressure and manage multiple tasks simultaneously, while providing excellent customer service to ensure customer satisfaction and loyalty.
If your passion is to be a Hire Controller in the construction equipment hire industry get in touch with PATH Recruitment, we specialise in placing candidates within this sector. With our knowledge and expertise of the industry we have placed thousands of candidates into permanent employment and are here to help you find your next dream job! Click here to view our Hire Controller jobs.